Who we are
Our website address is: http://honuhawaiiactivities.com
What personal data we collect and why we collect it
Comments
When you register with honuhawaiiactivities.com, we ask for the basics — including your name, email address, phone number and password. When you make a booking, we will also need your billing address.
For all honuhawaiiactivities.com visitors — not just registered users — we collect information such as IP addresses, browser type, domain names, access times, duration of visit, referring URL, platform, new/repeat information, timestamp and exit page information. One of the uses for which this data is gathered is for statistical purposes so that we may analyze trends and performances over time. honuhawaiiactivities.com uses third-party service providers to help us gather and analyze information about our customers. These service providers are contractually restricted from using your information in any manner, other than in helping us to provide you with the products and services available on our site and to protect your personal information from, and prosecute against, fraudulent use.
If you contact our Customer Care Department, we will also collect the information you provide that details the nature of your question or problem to enhance the quality of our Site.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Your information is not shared with third-parties for marketing purposes.
How your information is used
The data we gather is used to process your booking, notify you of your activity itineraries, contact you if problems arise (e.g., your luau is cancelled due to bad weather) and, if you have selected to receive them, send you marketing messages. All data is saved in a secure environment. The information we collect helps us better serve you. For example:
- We save all of your honuhawaiiactivities.com searches, bookings and booked activities.
- We process your bookings more quickly and efficiently using the data you provide.
SMS Text Opt-in Policy
We will not send you SMS text messages to your phone number unless you initiate by sending us an SMS text first or by verbal consent. By initiating the text messaging you are considered to have “opt-in” and agree to receive responsive information back from us via text.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Visitor comments may be checked through an automated spam detection service.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
When you book on honuhawaiiactivities.com, the personal information you provide will be shared with the parties necessary to ensure the completion of your booking. For example, if you book a cruise tour, we will share your name and contact phone number with the cruise tour company. This includes the activity vendors you have requested we book on your behalf, as well as any third parties responsible for facilitating the transaction. The personal information provided to the third parties will not be used for any purpose other than the completion of your travel arrangements. Honu Hawaii Activities may disclose information about you to others if we have a good-faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property, or safety of Honu Hawaii Activities or others. This includes, but is not limited to, customer fraud, technical malfunctions, or abuse of our network or systems. We also may provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact us by email or phone if you wish for us to erase your data. Note that doing so will mean that we must make a new account for any future transaction.
Additional information
How we protect your data
honuhawaiiactivities.com maintains data handling and storage practices and procedures that are designed to ensure the integrity and confidentiality of customer information. When you book a reservation on honuhawaiiactivities.com, you are doing so in a safe and secure environment. Credit card information is transmitted online using industry standard security measures called secure socket layer encryption (SSL). Current Internet security methods and technologies are used to prevent unauthorized access, maintain data accuracy and ensure correct use of information. This means that information such as your credit card number is encrypted, sent through the Internet as a jumbled code, then decoded and passed on to honuhawaiiactivities.com\’s secure systems. These safeguards are expressly implemented for the purpose of protecting your information.
honuhawaiiactivities.com also employs additional security measures for credit card usage. For example, when you book on our Site, we may require that you provide the credit card identification number — a security code that helps validate bookings.
Children
Children are not eligible to use our services and we ask that minors (anyone under the age of 18) not submit any personal information to us. Honu Hawaii Activities does not knowingly collect personal information from anyone under the age of 18 or permit them to use our Site.